STANDARDIZED WORK - Processing Acknowledgments of Paternity (AOP)	Date/Version: 12/05/2025 v.1 Process Owner: HPP Team Review Cadence: Annually
Purpose: To provide steps to research if an Acknowledgment of Paternity (AOP) has been received by the Hospital Paternity Program (HPP)

 

Step	Process Step	Dialogue
1.	Access HPP Tab in AZCARES	Click on Hospital Paternity Program (HPP) tab in AZCARES
2.	Access HPP Acknowledgments	Click on HPP Acknowledgments ALL Click ALL Select your HPP Research list Note - If you do not have an HPP Research list, see standard work for Cloning HPP Acknowledgments List
3.	Selecting Filter	Click on Filters Click on DOB filter box In the value field, add the child’s date of birth Click Save Click Save
4	Alphabetize Child’s Name	Next to top field, “Child’s Name,” click on the blue arrow
5.	Searching for Child	Scroll to locate the child Note- If unable to locate the child,request a Data Verification from the Hospital Paternity Program (HPP) using Requesting Data Verification Open the record by clicking HPP Acknowledgment ID Select System Information Check the created by date (this will determine where to locate the AOP) If the created by date is prior to November 2024, use OnBase to locate the AOP If the created by date is after November 2024, use Document Library to locate the AOP Locate HPP Case ID in header section Copy, as this will be used in next step If locating in OnBase, go to step 6 If locating in AZCARES Document Library, go to step 7
6.	Locating AOP in OnBase	Open OnBase Click Custom Queries Scroll to the bottom, where it states - DCSE (HPP) Voluntarily Paternity Program Query Paste the HPP Case ID into the Acknowledgment Number box Click Find (matching record will populate)
7.	Locating AOP in AZCARES Document Library	In AZCARES, click on the Document Library tab Paste the HPP Case ID under the HPP Case ID field Select search results Open the record by clicking HPP Acknowledgment ID Click search Matching record will populate Select the blue dropdown arrow on correct document Select View File PDF will populate

 

Change Log
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